AI support agent that handled 62% of inbound tickets
Built a RAG-powered support chatbot on top of a growing SaaS help center. Deployed in 3 weeks, cut human ticket volume by 62% in the first month while maintaining CSAT.
A selection of the systems, tools, and campaigns we've shipped. Client names anonymized where required.
Built a RAG-powered support chatbot on top of a growing SaaS help center. Deployed in 3 weeks, cut human ticket volume by 62% in the first month while maintaining CSAT.
Replaced a tangled spreadsheet workflow with a purpose-built order and inventory dashboard. Two-week build, plugged directly into Shopify and their 3PL API.
Rebuilt a leaking Google Ads account from scratch — new campaigns, landing pages, and call tracking. Cost per lead dropped by more than half in 60 days.
Designed an automated pipeline that scrapes, enriches, and scores inbound leads before they hit the CRM. Sales team now only sees qualified opportunities.
Built a branded client area with session bookings, resource library, and Stripe payments. Replaced 4 separate SaaS subscriptions with one owned tool.
Designed and shipped a full welcome, nurture, and re-engagement email system with AI-personalized content variants. Doubled trial-to-paid conversion.
Every project starts with a free discovery call. Bring the problem — we'll bring the plan.