Privacy Policy
Last updated: 30 July 2026
WOW Momentum (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what personal information we collect on wowmomentum.com, how we use it, and the rights you have over it.
1. Information we collect
- Contact form data: name, email, phone number, company, and message content — submitted voluntarily via forms on our site.
- Usage data: anonymized analytics (pages visited, time on site, referrer) collected via Google Analytics or similar tools.
- Cookies: essential cookies for site functionality and optional analytics cookies (see our Cookie Policy).
2. How we use your information
- Respond to enquiries you send us via our contact form or Calendly booking.
- Deliver services you have engaged us for.
- Send occasional updates about our work (only if you have opted in).
- Improve our website and marketing based on aggregated usage patterns.
3. How we store & protect your data
Contact form submissions are stored in a secure Google Sheet accessible only to authorized team members, and email copies are delivered to marketing@wowmomentum.com. We use industry-standard SSL encryption on our website and secure infrastructure providers (Hostinger, Google Workspace) for storage.
4. Sharing your information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share data with trusted service providers (e.g. Google, our hosting provider) strictly to operate our website and services, and only under written data-processing agreements.
5. Your rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data (“right to be forgotten”).
- Withdraw consent to marketing at any time.
- Lodge a complaint with your local data-protection authority.
To exercise any of these rights, email us at marketing@wowmomentum.com. We respond within 5 business days.
6. Cookies
Our website uses essential cookies for functionality and optional cookies for analytics. You can manage cookies through your browser settings — disabling non-essential cookies will not affect core site functionality.
7. Third-party services
Our site links to and uses services from third parties including Google (Calendly, Fonts, Analytics), Meta (WhatsApp), and Web3Forms. Each of these providers has its own privacy policy. We do not control and are not responsible for the privacy practices of these third parties.
8. Children’s privacy
Our services are intended for business owners aged 18 and older. We do not knowingly collect personal information from children under 18.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top will reflect any changes. Material changes will be highlighted on our homepage for at least 14 days.
10. Contact us
Questions about this Privacy Policy? Reach us at:
WOW Momentum
Email: marketing@wowmomentum.com
Phone / WhatsApp: +91 6294 729 001
Website: wowmomentum.com
Meta Platform Data (Facebook, Instagram, WhatsApp)
When you connect your Facebook Pages, Instagram Business accounts, or WhatsApp Business account to our services, we access and store the following via official Meta APIs:
- Page/account profile information (name, ID, profile picture)
- Public posts, comments, and reactions on your Pages
- Direct messages sent to/from your Page (when granted permission)
- Contact information (name, phone, email) shared by users in their interactions with your Page
This data is used exclusively to:
- Display your customer interactions in your CRM dashboard
- Enable auto-reply automations you configure
- Track engagement metrics
- Respond to your customers on your behalf when you initiate replies
We do NOT use Meta Platform data for advertising, machine learning training, or share it with third parties beyond the essential service providers listed above. Access tokens are encrypted using AES-256-GCM before storage.
Data Retention
We retain your data as follows:
- Account information: for as long as your account is active
- Meta Platform data (comments, messages, contacts): as long as the connected account remains active in our system
- Deleted account data: permanently removed within 30 days of your deletion request
- Audit logs: retained anonymously for 90 days for security purposes
- Backups: recycled within 60 days
To request data deletion at any time, email marketing@wowmomentum.com with subject “Data Deletion Request”.